Our operating procedures aim at determining conditions that ensure the correct operation of the www.hicron.com server; all queries that use HTTP(S) are stored in the system logs. This allows us to carry out performance analyses, security checks and subsequent website optimisation, as well as to correctly display the contents. We store the following data: (I have listed the typical ones)
- Public IP address;
- Name of the client’s computer which makes the connection;
- Username provided during authorisation;
- Login time / Connection time;
- Information about the browser (type, version, resolution);
- Information about possible errors.
The actual set of obtained data may vary depending on the configuration and manner in which the connection with www.hicron.com is made.
All connections with the www.hicron.com website are made using the encrypted version of the HTTP(S) protocol, secured with a certificate issued by CloudFlare, Inc. ECC CA-2.
Use of data
The retention time of system logs is not specified. They constitute evidence during audits and are used for statistical analysis that makes it possible to optimise configuration.
The following cookies are used at www.hicron.com:
Hyperlinks / external links
Please note that all rules and guarantees provided by Hicron Software House sp. z o.o. pertain to the processing of data and personal data within the trading platform available at www.hicron.com. If there are any external links to other websites at our website, please use them with caution. When you visit another site (kept outside of www.hicron.com), we recommend that you verify the terms and conditions of personal data processing, as they may differ from the ones provided by Hicron Software House sp. z o.o.
Communication, queries or issue reporting
Should you have any problems with the operation of the trading platform available at www.hicron.com, please inform us immediately about the situation. Please provide us with as broad information as possible, e.g., connection time, your browser, connection type, and take a picture of the error messages or screen shots, if possible. Such an approach will help us to diagnose the problem reported. The platform representative will contact you to clarify the situation to an e-mail address provided in the report or by phone.
Personal data processing principles
Hicron Software House sp. z o.o. with its registered office in Wrocław at ul. Gwiaździsta 62 (“Hicron Software House”) is the Personal Data Controller.
More information on the processing of personal data
Updates and amendments
Any updates and amendments to this document, if required, will be made in the next version and take effect from the date indicated.