Simple, user friendly and modern platform for ordering lab supplies
Yes, a well build and intuitive marketplace platform can bring you more clients.
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The Business Challenge
Industry
Life Science
Our client needed to simplify their sales processes. Sounds like an easy assignment? Maybe for a small-sized business it would be enough to introduce a sales strategy (maybe). But when we talk about a client like ours – a multinational online retail network, selling online over 19 mln pharma products from over 3500 suppliers – it gets much more sophisticated.
Our client needed to modernize their selling platform by removing the manual and tedious steps labs are forced to deal with when researching, purchasing, and tracking lab supplies available for scientists on their marketplace platform. Simply – increase sales through transparent product and process information.
They had an idea how to do it and when helped them put it into practice with our project management knowledge and supremacy in agile technologies.
Our solution
We were responsible for implementing the project together with our client as one team in Agile Project Management Model. Our role was to reflect client’s requirements in a smoothly running business platform (marketplace), supporting achievement of client’s business goals. The scope of our support included:
Working with huge data amounts and data models to implement online product catalogues and seamless data processing
Integrations with third-party suppliers (identification, authorisation, business proceses etc.)
Designing a user-friendly interface (with all cooperation steps presented in a simple yet informative manner)
Adjusting components and extensions of the platform to potential future business needs
Introduction of new platform features and functionalities
Preparation of new QA and test strategy
Bugfixing
Benefits
The effect of our cooperation is a fully modernized marketplace platform with a seamless order process, real-time pricing updates and consolidated invoicing and payment.
Modern user interface, modern design and transparent cooperation process (fully tested) help our client become a leading marketplace for science companies, reaching new cooperation partners to sell their products through our client’s platform.
For an end user searching for lab supplies, the new marketplace platform is highly user friendly when researching, purchasing and tracking products.
After carefully evaluating suppliers, we decided to try a new approach and start working with a near-shore software house. Cooperation with DSS from Hicron was something different, and it turned out to be a great success that brought added value to our company.
With HICRON’s creative ideas and fresh perspective, we reached a new level of our core platform and achieved our business goals.
Many thanks for what you did so far; we are looking forward to more in future!
Jan-Henrik Schulze
Head of Industrial Lines Development at HDI Group
Hicron is a partner who has provided excellent software development services. Their talented software engineers have a strong focus on collaboration and quality. They have helped us in achieving our goals across our cloud platforms at a good pace, without compromising on the quality of our services. Our partnership is professional and solution-focused!
Phil Scott
Director of Software Delivery at NBS
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