Simple, user friendly and modern platform for ordering lab supplies
Case study

Simple, user friendly and modern platform for ordering lab supplies

A well build & intuitive marketplace platform for growth
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About the project

  • Industry
    Life Science
  • Methodology
    Agile PM

Streamlining the complex sales processes for over 19 million pharma products from 3500 suppliers.

Sharp IT professionals on a mission to modernize the selling platform and eliminate manual steps for lab research, purchasing, and tracking. All to provide transparent product and process information.


Our client needed to simplify their sales processes – a multinational online retail network, selling online over 19 mln pharma products from over 3500 suppliers.

Our client needed to modernize their selling platform by removing the manual and tedious steps labs are forced to deal with when researching, purchasing, and tracking lab supplies available for scientists on their marketplace platform.

Simply, the goal was to increase sales through transparent product and process information.

They had an idea of how to do it but needed IT expertise to make the shift successful.

Scope & Highlights

Platform modernization

19 mln pharma products

Product transparency

3500 suppliers organized

Seamless data processing

Future-proofed development

Our Approach

We were responsible for implementing the project together with our client as one team in Agile Project Management Model. Our role was to reflect the client’s requirements in a smoothly running business platform (marketplace), supporting the achievement of the client’s business goals. The scope of our support included:

  • Working with huge data amounts and data models to implement online product catalogs and seamless data processing
  • Integrations with third-party suppliers (identification, authorization, business processes, etc.)
  • Designing a user-friendly interface (with all cooperation steps presented in a simple yet informative manner)
  • Adjusting components and extensions of the platform to potential future business needs
  • Introduction of new platform features and functionalities
  • Preparation of new QA and test strategy
  • Bugfixing


The effect of our cooperation is a fully modernized marketplace platform with a seamless order process, real-time pricing updates and consolidated invoicing and payment.

Modern user interface, modern design and transparent cooperation process (fully tested) help our client become a leading marketplace for science companies, reaching new cooperation partners to sell their products through our client’s platform.

For an end user searching for lab supplies, the new marketplace platform is highly user friendly when researching, purchasing and tracking products.


What our partners say about us

After carefully evaluating suppliers, we decided to try a new approach and start working with a near-shore software house. Cooperation with Hicron Software House was something different, and it turned out to be a great success that brought added value to our company.

With HICRON’s creative ideas and fresh perspective, we reached a new level of our core platform and achieved our business goals.

Many thanks for what you did so far; we are looking forward to more in future!

hdi logo
Jan-Henrik Schulze
Head of Industrial Lines Development at HDI Group

Hicron is a partner who has provided excellent software development services. Their talented software engineers have a strong focus on collaboration and quality. They have helped us in achieving our goals across our cloud platforms at a good pace, without compromising on the quality of our services. Our partnership is professional and solution-focused!

NBS logo
Phil Scott
Director of Software Delivery at NBS

The IT system supporting the work of retail outlets is the foundation of our business. The ability to optimize and adapt it to the needs of all entities in the PSA Group is of strategic importance and we consider it a step into the future. This project is a huge challenge: not only for us in terms of organization, but also for our partners – including Hicron – in terms of adapting the system to the needs and business models of PSA. Cooperation with Hicron consultants, taking into account their competences in the field of programming and processes specific to the automotive sector, gave us many reasons to be satisfied.


PSA Group - Wikipedia
Peter Windhöfel
IT Director At PSA Group Germany

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